Payment Policy
Payment Policy
At CUT GRIND POLISH, we offer a variety of secure payment options to make your purchasing experience as easy as possible.
Accepted Payment Methods
We accept the following payment methods at checkout:
Credit & Debit Cards: Visa, Mastercard, American Express, Discover, and Diners Club
PayPal: Pay securely using your PayPal account balance, linked bank account, or card on file
Apple Pay: Available on supported Apple devices for fast, secure checkout
Google Pay: Available on supported Android devices and Chrome browsers
Shop Pay: Shopify's accelerated checkout option that saves your shipping and payment information for faster future purchases
When Payment Is Collected
Payment is collected at the time your order is placed. Your payment method will be charged the full order amount, including applicable shipping fees and taxes, when you complete checkout. Orders will not be processed or shipped until payment has been successfully received.
Installment Payments
We offer installment payment options through Shop Pay Installments, Afterpay, and Klarna on qualifying orders. These services allow you to split your purchase into smaller, more manageable payments over time.
Installment options and eligibility are determined at checkout by the payment provider. CUT GRIND POLISH does not control approval decisions, interest rates, or payment schedules — those are managed directly by the installment provider. Please review the terms and conditions of the provider you choose before selecting this option.
If you return an item purchased through an installment plan, your refund will be processed according to the installment provider's refund policy. Please contact the provider directly for details on how returns affect your payment schedule.
Payment Security
Your security is our priority. All transactions on our website are processed through Shopify's secure payment platform, which uses industry-standard SSL encryption and is PCI DSS compliant. CUT GRIND POLISH does not store your credit card number, CVV, or other sensitive payment information on our servers.
Order Confirmation
After your payment is successfully processed, you will receive an order confirmation email with your order number and a summary of your purchase. Please review this confirmation to ensure all details are correct. If you notice an error, contact us as soon as possible at support@cutgrindpolish.com or call 973-692-7165.
Failed or Declined Payments
If your payment is declined at checkout, please verify the following before trying again:
— Your card number, expiration date, and CVV are entered correctly
— Your billing address matches the address on file with your bank or card issuer
— You have sufficient funds or available credit
— Your bank has not placed a hold or restriction on your account
If the issue persists, we recommend contacting your bank or card issuer directly. You may also try a different payment method. If you continue to have trouble, please reach out to us and we will do our best to help.
Sales Tax
Applicable sales tax will be calculated and displayed at checkout based on your shipping address and current state and local tax requirements. CUT GRIND POLISH collects and remits sales tax as required by law.
Currency
All prices listed on our website are in United States Dollars (USD).
Bulk & Contractor Orders
If you are placing a bulk or contractor order that requires special pricing or payment arrangements, please contact us directly. These orders may have additional steps and payment terms that differ from standard checkout. Reach out to us at support@cutgrindpolish.com or call 973-692-7165 to get started.
Questions?
If you have any questions about our payment policy, please contact us:
Email: support@cutgrindpolish.com
Phone: 973-692-7165
CUT GRIND POLISH
A DBA of FORG LLC
132 Prospect Street
Ramsey, NJ 07446
Phone: 973-692-7165
Email: support@cutgrindpolish.com